We are searching for a committed, motivated, smart customer support to join our excellent partner development team. Your tasks may include, identifying business opportunities, managing and assist KOLs, generating leads, making calls or chat with KOLs, and assisting the partner development department wherever possible. You should be able to take instruction, but also work unsupervised when required.

We offer basic salary and other benefits. To be successful, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others. We believe that employees, all levels are talented and smart their way!

Job description:

    • Deliver excellent customer service to KOLs
    • Engage KOL and/or their managers through multiple channels of communication (email, WhatsApp, etc)
    • Build and maintain relationship with KOL
    • Guide KOLs on how to utilize Involve Asia dashboard to generate tracking links
    • Assisting in generate tracking links and optimizing performing KOLs
    • Handover top-performing KOLs to Partnerships team.
    • Support ad-hoc requests.
    • Manage a group of interns to help achieve the targets

    Responsibilities:

    • Working closely with Partner development and Partnerships team
    • Attending and participating in meetings (if required)
    • Demonstrate the desire to take initiative and think out of the box and learn about the relevant product information Involve Asia
    • Updating publisher pipeline records.
    • Reviewing performance against targets
    • Identifying potential weaknesses and offering improvement suggestions

    Requirements:

    • Able to communicate in English
    • You speak your mother tongue language