We are passionate about our customer satisfaction, so we need you to have an ongoing innovation and provide an optimized user experience for our publishers and partners. When our clients are happy, so are we!
Your main responsibilities:
- Manage and grow relationships with Thailand publishers and partners
- Onboard new publishers and provide a world class customer success experience
- Build strong relationships at all levels within the organization from technical stakeholders to senior executives
- Monitor and analyse metrics in order to recommend optimizations to improve performance and revenues
- Identify new opportunities to engage the publisher with InvolveAsia platform
Job Requirements
Our requirements are pretty simple:
- Written and spoken proficiency in Thai is required for this role
- Ability to build excellent relationships with internal and external stakeholders
- Demonstrate consistency in character and provide superior support
- Demonstrate flawless communication skills – verbally and written
- Demonstrate the desire to take initiative and think out of the box and learn about the relevant product information InvolveAsia offers
- Develop exciting strategies to boost the revenue and execute them across the board with the team
We want you if:
- You have 1-3 years' experience in digital marketing including content marketing, social, SEO, CRM, and programmatic
- Thorough understanding of the entire marketing stack and familiarity with tools and technologies
- Strong client management experience acumen and communication skills
- Ability to understand and interpret business data and metrics